Billing

Use Billing to understand the full recurring cost for your workspace. Every paid project plan and additional member seat appears on one subscription.

Questions this page should answer

1. What is our recurring subtotal and next renewal date?
2. Which plan is assigned to each project?
3. Do we have enough seats for current members?

Before you use this page

• Open Organization settings and select Billing.
• Confirm you have billing write access before changing plans or seats.
• Resolve a past-due invoice before making a billing change.
• On the first paid-plan checkout, Stripe collects the billing address and offers company Tax ID entry. Stripe saves the supplied legal company name, address, and Tax ID to the workspace billing customer.

What this page gives you

• One workspace subscription status and renewal date.
• One recurring subtotal for project plans and extra seats.
• The plan and price assigned to every project.
• Seats included by project plans, purchased seats, and seats currently in use.
• One Company details action for the legal company name, billing address, and Tax IDs stored in Stripe.
• One Payment methods & invoices action for payment methods, invoices, billing address, Tax ID, and cancellation.

Change a project plan

Select Change plan beside a project. The dialog shows the available paid tiers, including the current plan.

• Starter and higher plans include MCP access.
• Team and higher plans include Grids.
• Managed is a custom, done-for-you option for teams that need higher limits, custom models, integrations, workflows, or AI Employees. Frontier Analyst and Frontier Growth are managed plans arranged with Atomic. Select Book a demo to discuss which one fits your workspace.

• Selecting Upgrade or Downgrade starts the appropriate action immediately; there is no separate Continue step.
• While another project uses the workspace trial, paid-plan actions for a Free project are disabled. Wait for the trial to end. Changing the existing trial project’s tier requires confirmation and ends that trial.
• Upgrades are invoiced immediately.
• Downgrades create a credit for the next invoice.
• The workspace renewal date stays the same.
• A subscription scheduled to cancel cannot be changed or revived.

Atomic asks you to confirm the project name, old plan, new plan, when access changes, and the billing effect. To cancel one paid project plan, open the ... menu beside Change plan and select Cancel plan. Confirming moves only that project to Free and removes its recurring item. Other project plans and additional seats stay unchanged. If the project owns the final recurring item, its workspace subscription ends immediately without creating an invalid empty subscription or an immediate final invoice.

Free trials cover one project

The first project on Starter or Team can start the 7-day workspace trial. Team Max starts as a paid plan without a trial. While a workspace trial is active, other Free projects cannot select a paid plan. The paid-plan actions stay disabled until the workspace trial ends. Changing the tier of the original trial project remains available, but confirming the change ends the workspace trial and starts billing immediately.

Prompt tracking capacity and run allowance

Plan cards show the tracking capacity and the available engines. Capacity is shared across those engines: Starter’s capacity of 75 covers 75 prompts on one engine, 37 on two, or 25 on three. It is not 75 prompts on every selected engine. The plan selector labels the separate billing-cycle allowance AI answers per month. It counts executions: each prompt run on one engine consumes one run, whether it comes from scheduled tracking or a one-off MCP test. These runs are separate from AI credits used by agents and workflows. The label does not guarantee that every attempt returns a successful answer. Starter’s allowance is 75 × 11 scheduled executions; Team’s is 240 × 16. Daily plans use tracking capacity × 31. Default scheduled checks run every 72 hours on Starter, every 48 hours on Team, and daily on the higher tiers; existing project schedules can differ. API-based tracking refreshes weekly. The allowance is a shared budget, not a guarantee of that many successful answers. A successful billing renewal resets used runs. Duplicate payment events and plan changes do not reset usage. Failed attempts consume a run; reusing an existing pending prompt-and-engine run does not consume another. When the allowance is exhausted, new runs are rejected. Review usage before adding tests or increasing tracking coverage. See Prompts to adjust the tracking configuration and MCP prompt testing to try a prompt without saving it for ongoing tracking.

Change additional seats

Select Change seats, enter the total number of separately purchased seats, and confirm the change.

• Adding seats is invoiced immediately.
• Removing seats creates a credit for the next invoice.
• You cannot remove seats that are required by current members.
• Additional seats remain part of the same workspace subscription.

Manage payment and cancellation

Select Company details to save the legal company name, registered billing address, and primary Tax ID directly to the workspace’s Stripe customer. Atomic infers Stripe’s required Tax ID type from the country of incorporation, so customers only enter the Tax ID number in their country’s valid format. Existing additional Tax IDs remain in Stripe. Select Payment methods & invoices to open Stripe. You can update payment methods, download invoices, manage additional Tax IDs, or manage the whole workspace subscription. Whole-workspace cancellation affects every paid project. Use Change plan for an individual downgrade, or open the adjacent ... menu and select Cancel plan to move one project to Free.

Quick weekly checklist

1. Check subscription status and the next renewal date.
2. Compare seats in use with seats available.
3. Review project plans before adding a new project or member.
4. Resolve past-due invoices before requesting plan or seat changes.

Keep in mind

• One-time additional AI-credit purchases are separate from the recurring subscription.
• Free projects do not add a zero-price item.
• If billing is scheduled to cancel, contact support before making a new commercial decision.

Where to go next

• Organization Members
• Organization Projects
• Project Members